General Manager Residence (m/f/d).


Our client has positioned itself as an international hub of residence for students. It's main drive is giving its residents an unforgettable experience and a sense of community.The company is offering around 10.000 beds in more then 20 locations spread over five european countries. Due to company growth we are looking for a "Residence Manager (m/f/d)" in the city of Essen.


  • Responsibility for the operational performance of the house
  • Building relationships with our residents, contractors, suppliers, agencies, investors and other stakeholders
  • Day to day management of the residence team, including agency staff and contractors working within the building
  • Take responsibility for the sales and marketing of the residence
  • Ensure that reporting and monitoring structures are in place to identify accidents, incidents and behaviour
  • Manage any university partnership contracts and service level agreements
  • Assist the Operations Managers and Operations Director with budget setting and adherence of budget targets
  • Manage the P&L of the site, minimising costs where possible


  • A proven track record
  • Experience of managing budgets in excess of €100k
  • Experience of effectively leading and managing a team
  • Excellent written and verbal communication skills in both German and English
  • Ability to plan and prioritise
  • Passionate about creating a customer-focused environment for residents
  • Flexible and adaptable to deal with various stakeholders and situations
  • Ability to work in a fast-paced environment
  • Ability to travel and assist other residences if required
  • Knowledge of German housing regulation and DSVGO would be desirable


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